Sophos, a global cybersecurity leader, announced two senior leadership
appointments across agentic security operations and enterprise technology:
Milan Patel has joined as Global Head of MDR Services, and Lisa Moorhead has
been promoted to Chief Digital and Information Officer (CDIO). Both report to
CEO Joe Levy as part of the senior management team.
Patel brings more than two decades of leadership across cybersecurity,
national security, and managed detection and response (MDR), and will advance
Sophos’ agentic security operations center (SOC). Leading MDR Operations,
Professional Services, and Advisory Services, his team defines and executes the
global strategy for Sophos managed security services, including the continued
advancement of Sophos’ agentic operating model and the commercialization of
emerging AI capabilities across the services portfolio.
“Milan is a rare leader who has built and scaled an AI-powered MDR
business from the ground up while operating at the highest levels of national
cybersecurity,” said Joe Levy, CEO, Sophos. “His appointment reinforces our
commitment to managed services and the critical role they play in our growth
strategy, as we accelerate innovation across the world’s largest agentic SOC.
Sophos MDR defends more than 40,000 customers worldwide, delivering a
fully automated response to threats in 89 seconds, with 52% of MDR cases closed
end-to-end by AI. Patel’s remit includes scaling that model and reinforcing the
human-on-the-loop governance behind Sophos’ use of agentic AI in production.
“The agentic SOC is the most significant shift in managed security since
MDR itself, and Sophos has built the operating model that defines it,” said
Milan Patel, global head of MDR services, Sophos. “I’ve spent my career at the
intersection of advanced threats, national security, and managed services, and
Sophos has the scale, architecture, and discipline to apply agentic AI to
strengthen defense for customers against faster moving threats. I look forward
to building on that foundation.”
Patel joins Sophos from BlueVoyant, where he was Global Head of MDR and
Chief Revenue Officer. Earlier, he spent more than a decade as a Special Agent
in the FBI, including as a Supervisor at FBI Headquarters and as a field Agent
on landmark investigations such as Silk Road, Anonymous, and Operation Ghost
Click, one of the largest cyber takedowns in history. Patel has also served as
a member of the FBI's counter terrorism efforts overseas supporting Joint
Special Operations Command, in addition to an operator on the FBI's elite
Special Weapons and Tactics Team (SWAT). Patel co-led the Joint Requirements Team
under the White House National Security Council's Cyber Security Directorate,
where he helped authored the first cyber incident severity framework endorsed
across U.S. government and intelligence agencies.
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