AI adoption in financial services accelerating, but growing governance gaps and infrastructure challenges are slowing scale: Nutanix Enterprise Cloud Index
Nutanix,
a leader in hybrid multicloud computing, announced the findings of its eighth
annual Financial Sector Enterprise Cloud Index (ECI) report. The findings
reveal that while financial services organisations are rapidly adopting AI, many
are struggling to scale effectively as governance, infrastructure and
operational readiness lag behind
Key
findings:
· Shadow AI is widespread and poses a significant risk: 66% of IT executives report
employees using unsanctioned AI, while 86% say it creates business risk.
· Governance and process are the biggest barriers: Process complexity (38%) and
organisational factors, including leadership and skills (34%), outweigh
technical limitations (28%) when scaling AI.
· Data sovereignty is creating growing tension: While 79% prioritise data
sovereignty, 62% still run containerised workloads in the public cloud,
creating a growing "Sovereignty Debt"
· Containerisation is accelerating as a foundation for AI: 90% say AI is accelerating
container adoption, with 89% expecting containerisation to grow.
The
findings point to an inflection for the financial services industry, as
organisations race to scale AI amid increasing regulatory and operational
pressures.
As
organisations push forward with deployment, 68% acknowledge that their
infrastructure is not fully equipped to support AI workloads on-premises, while
nearly two-thirds (64%) rely on third-party providers to bridge that gap. To
move from adoption to scale, organisations will need to better align
infrastructure, governance, and operational processes to ensure AI can be
deployed securely and compliantly.
Jay
Tuseth, Vice President, APJ at Nutanix, said: "Across APJ, the race is no longer just
about who has the most advanced AI models, but who can scale them securely and
responsibly. As financial institutions navigate growing risks around
sovereignty and unsanctioned AI use, success requires a shift toward flexible,
containerized platforms that unify workloads across hybrid environments. The
winners won't just have the biggest compute budgets - they will be the ones who
successfully align their infrastructure with regional compliance and data
sovereignty demands."
For the
eighth consecutive year, Nutanix commissioned a global research study to assess
the state of cloud adoption, containerization, and GenAI application
deployment. Conducted in November 2025 by Wakefield
Research, the survey gathered responses from 1,600 cloud, IT, and
engineering executives with at least a manager-level title. Respondents
represent organizations with 500 or more employees across Australia, Brazil,
France, Germany, India, Italy, Japan, Mexico, the Netherlands, the Kingdom of
Saudi Arabia, Singapore, Spain, the United Kingdom, and the United States.


























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