Infosys Launches Topaz Fabric to Accelerate Value from Enterprise AI Investments
Infosys, a global leader in next-generation digital services and
consulting, announced the launch of Infosys Topaz Fabric. This is a stack of
layered, composable, open and interoperable data infrastructure, models,
agents, flows, and AI apps that help unify and accelerate IT service delivery
across the enterprise landscape. Infosys Topaz Fabric makes it simple for
enterprises to access services-as-software – both integrated and modular –
through a comprehensive one-shop. It unlocks enterprise value by reimagining IT
processes, building on existing IT investments, and bringing together AI-led
capabilities out-of-the-box while avoiding vendor lock-ins.
The enterprise services delivered through Infosys Topaz Fabric
include IT operations, transformation services, quality engineering services,
and cybersecurity services. It also brings 50+ agents that are purpose-built
for IT operations with out-of-the-box integration with 9 enterprise platforms.
Infosys forward deployed engineers, in collaboration with the
enterprise business teams, ensure that Infosys Topaz Fabric is contextualized
to the enterprise's specific landscape, and delivers high quality IT services
with exponential speed and accuracy.
The services are delivered with AI agents operating with humans in
the loop. AI agents execute end-to-end workflows with human in/off loop,
eliminate, or automate tasks, and augment humans in performing tasks. For
example, the Infosys AI HR agent can process an employee query regarding business
travel, over chat or email, and additionally generate the corresponding travel
request. Human workers supervise, train and continuously contextualize the
out-of-the-box AI agents to ensure accuracy, governance, and ethical alignment.
Satish H.C., Chief Delivery Officer, Infosys, said, "Infosys
Topaz Fabric brings to our clients the resilience that comes from combining the
transformative powers of artificial intelligence with human creativity to
supercharge service delivery across the enterprise landscape, while building on
their existing investments. This approach lets them reimagine their services
stack to become the powerful engine that can accelerate to match the pace of
business and deliver for them the competitive advantage that they need."
Laxmi Srinivas Samayamantri, Vice President, Global Engineering,
Data & Architecture , Nu Skin, said, "We are collaborating with
Infosys to enrich beauty and wellness commerce IT operations through the power
of Agentic AI. Together, we are expanding this further with Infosys Topaz
Fabric by enabling Agent Assist features, which we anticipate will increase
automation for application and infrastructure support, enhance resilience, and
elevate the user experience."
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