Commvault Introduces Conversational AI as the Interface for Backup and Cyber Resilience
Commvault, a leading provider of
cyber resilience and data protection solutions for the hybrid cloud, announced that conversation has become the
new interface for managing enterprise resilience. This is made possible through
Commvault's Model Context Protocol (MCP) server, a policy-based bridge between
enterprise systems and popular GenAI assistants like OpenAI's ChatGPT
Enterprise and Anthropic's Claude. Users can interact with Commvault Cloud in
simple natural language to configure, manage, and execute resilience tasks –
from setup to status checks and corrective actions – with the security enterprises
demand. It's that easy.
With this innovation, Commvault
is bringing human-level simplicity to cyber resilience, allowing users to
communicate with Commvault Cloud just as they would to a colleague – naturally,
safely, and within enterprise policy guardrails.
This creates a new world of
opportunities to safely accelerate and automate resilience activities through
conversation. Users can make straightforward, everyday requests to set up, run,
and monitor the protection of the workloads they rely on across SaaS, cloud,
and hybrid environments – but the true innovation lies in how they interact:
through natural, conversational exchanges with Commvault Cloud.
"With this kind of AI
simplicity, we can spend less time managing routine backup jobs and more time
thinking about how to strengthen our resilience strategy," said
Christopher N. Colla, Vice President of Information Technology & CIO at
B&G Foods. "It's so easy to ask our AI assistant to handle a backup or
check a recovery status — it's the same way we ask it to write an email or
summarize a report. Now, that same simplicity applies to keeping our data
safe."
"Commvault's conversational
AI is a pragmatic application of GenAI for data protection," said Johnny
Yu, Research Manager, IDC. "Its focus isn't AI autonomy but rather
optimizing the interface between the data protection tool and the human user.
That said, it does lay the groundwork for AI autonomy by creating traceability
and accountability for every AI action."
"At Commvault, we're moving
beyond conversational interfaces to enable agentic resilience - where AI can
act on behalf of teams, safely and transparently," said Pranay Ahlawat,
Chief Technology and AI Officer at Commvault. "By adopting the Model Context
Protocol, we're giving enterprises the foundation to automate recovery and
protection workflows within the guardrails of the NIST Risk Management
Framework - auditable, policy-driven, and role-based access controlled. This is
how we bring simplicity and trust together in the age of AI operations."
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