Infosys Launches Agentic AI Foundry
Infosys, a
global leader in next-generation digital services and consulting, announced the
launch of Infosys Agentic AI Foundry, a comprehensive solution designed to
accelerate the development and deployment of reliable production-grade AI
agents. The Agentic AI Foundry, part of Infosys Topaz, provides
enterprises a strategic roadmap to adopt AI agents responsibly and ethically,
while ensuring a future-ready architecture that accommodates advancements in AI
technology. It enables seamless integration of AI agents across business,
operations, and IT ecosystems, driving faster decisions, improved customer
experiences, and higher operational efficiency.
Infosys
Agentic AI Foundry brings together a comprehensive collection of reusable
components, including a growing repository of pre-built horizontal and vertical
agents, that will enable organizations to discover, shortlist, develop, deploy,
monitor, and measure AI-driven initiatives effectively. Enterprises will be
able to integrate these agents into any in-house or third-party platforms,
ensuring accelerated implementation of AI solutions. The Agentic AI Foundry
also allows organizations to build agents and customize pre-built agents to be
adopted in their enterprise context. With an open architecture that avoids
technology lock-in, the Foundry provides a clear and ethical pathway for
enterprises to adopt AI while staying future-ready for advancements in the
field. Additionally, its interoperability and cost-efficiency make it a
sustainable investment for enterprises looking to scale their AI capabilities
responsibly.
Infosys
Agentic AI Foundry will aim to transform enterprises across industries,
enabling them to take business critical decisions and helping them increase
productivity exponentially. For a technology major, Infosys deployed a
continuous learning deep research agent that delivers comprehensive product
insights in seconds, reducing support resolution times by up to 50 percent and
enhancing CSAT by 24 percent. Similarly, for a leading service company, the AI
agents automated complex audit processes, including transaction sampling,
document collection and review, enhancing financial record integrity.
Infosys
is embodying its AI-first approach by integrating Agentic AI into its own
operations to drive efficiency, innovation, and cost-effectiveness. For
example, the deployment of a multi-agent invoice automation solution within its
finance team has streamlined processes by improving productivity by over 50
percent along with delivering significant cost savings and operational
efficiency.
Phil
Fersht, Chief Executive Officer and Chief Analyst, HFS Research, said, "The line
between human capabilities and AI-powered software is rapidly blurring and its
impact on IT and business services is going to be profound. Infosys’ approach
to Agentic AI is a critical move to support enterprises under increasing
pressure to embed these capabilities into their employee and customer
experiences.”
Balakrishna
D. R. (Bali), Executive Vice President, Global Services Head, AI and Industry
Verticals, Infosys, said,
“At Infosys, we believe the future of innovation lies in harnessing the power
of AI responsibly and effectively. Infosys Agentic AI Foundry is a game-changer
in enterprise transformation, providing a clear, ethical, and future-ready pathway
to harness AI's full potential. By seamlessly integrating AI agents across
ecosystems, we are enabling businesses to innovate faster, operate smarter, and
lead with purpose in an evolving digital world.”
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