FPT Software Positioned as a Leader in IDC MarketScape Report for AI-Enabled Front Office ........
The IDC MarketScape evaluates 17 vendors in
the Asia/Pacific region based on two major criteria: capability and strategy.
Key factors include functionality, innovation in conversational AI, long-term
vision, infrastructure scalability, and customer experience.
According to the
report, “FPT Software offers IvyHub for front office conversational AI, a
one-stop shop and unified platform for agentic AI that features a
low-code/no-code interface to create custom AI models and manage multi-agent
processes. IvyChat, a key product within IvyHub, provides comprehensive
AI-powered conversational solutions for enterprises, including chatbots,
virtual assistants, and voice agents. FPT Software is headquartered in Hanoi,
Vietnam.”
The IDC MarketScape
recognized FPT Software for the following strengths:
- End-to-end offering. By catering to the entire
technology stack, from physical infrastructure to private cloud offerings
and AI applications, FPT Software leverages NVIDIA’s high-performance
computing stack to offer end-to-end AI solutioning by optimizing model
training, inference, and deployment across private cloud and on-premises
environments. This integration enables real-time responsiveness and
efficient resource utilization, which is critical for enterprise-grade AI
applications; and the achievement of full-stack intelligence with speed
and precision.
- Continuous improvement. With a regular product
update and improvement release schedule, FPT Software can make changes as
required to meet changing market conditions.
“As a global AI
system integrator, we are committed to driving next-level business
transformation through our AI-first approach. From IvyChat to our comprehensive
FleziPT platform, we are empowering enterprises worldwide with the speed,
flexibility, and scalability they need,” said Dr Phong Nguyen, FPT Software VP
and Chief AI Officer, FPT Corporation. “In today's highly competitive
landscape, we will leverage our strengths in end-to-end offerings and
continuous improvement to expand our partner ecosystem and enable our clients
to unlock new levels of productivity and customer experience.”
FPT's AI Factories in
Vietnam and Japan, powered by NVIDIA GPUs, are recognised among the world's top
40 fastest supercomputers according to the latest TOP500 Global supercomputer
ranking. These facilities provide the backbone for FPT’s AI research,
development, and large-scale deployments. To further accelerate AI innovation
and adoption, FPT aims to train 500,000 people in AI skills, bring AI services
to at least half of Vietnam’s population, and deliver AI solutions to 300
million people worldwide by 2030.
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